Privacy policy

This Privacy Policy explains how BASED ("we", "us") collects, uses and protects your personal information when you visit or buy from basedeuro.com.

Information we collect

  • Order information: name, email, shipping and billing address, phone number (if you provide it) and the products you buy.
  • Payment information: processed securely by our payment providers. We never see or store your full card number.
  • Device and usage information: IP address, browser, pages visited and similar data collected through cookies and similar technologies.
  • Communications: the messages you send us.

How we use it

  • to process, ship and track your orders and handle refunds;
  • to answer your questions and provide customer support;
  • to prevent fraud and keep the site secure;
  • to improve the site and, with your consent where required, to send you marketing you can unsubscribe from at any time.

Sharing

We share information only with the service providers that help us run the store — e-commerce platform (Shopify), payment processors, shipping and tracking providers, email and analytics tools — and only as needed for those purposes, or when required by law. We do not sell your personal information.

Cookies

We use cookies to keep your cart, remember preferences and understand how the site is used. You can manage cookies through your browser settings and our cookie banner where available.

Retention

We keep order information for as long as needed to fulfil your order and meet legal, tax and accounting obligations.

Your rights

Depending on where you live (including under the GDPR, UK GDPR and U.S. state privacy laws such as the CCPA), you may have the right to access, correct, delete or port your data, and to object to or restrict certain processing. To exercise these rights, email support@basedeuro.com. You can also lodge a complaint with your local data protection authority.

International transfers

Your information may be processed outside your country. Where required, we rely on appropriate safeguards for these transfers.

Children

The site is not intended for children under 16 and we do not knowingly collect their data.

Changes

We may update this policy from time to time; the latest version is always on this page.

Contact

Email: support@basedeuro.com